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FAQs (33)
- Why can't I log in to the web management utility of the MERCUSYS device?
- How to configure the MERCUSYS Wireless Router as a wireless Access Point
- What can I do if the Ethernet LED indicators on MERCUSYS SOHO Switch are off?
- What can I do if the speed is slow when the PC is connected to the MERCUSYS SOHO switch?
- How to set up the Mercusys Range Extender?
- How to confirm whether my Mercusys range extender is successfully configured and in the best location?
- What should I do if I cannot login to the Mercusys Range Extender's web management page?
- What should I do if I cannot access the internet through Mercusys Wi-Fi router?
- Fail to setup the Satellite Halo of MERCUSYS Whole Home Mesh Wi-Fi Router
- What should I do if my internet connection is slow?
- The internet connection is unstable or suddenly stops working when connected to the Halo network?
- What can I do if I can't have Internet connection after connected to powerline adapter？
- How to troubleshoot if your computer goes to a blue screen when installing MERCUSYS wireless adapter
- What should I do if I cannot install the driver of Mercusys Network Adapter in Windows computer?
- How to place your MERCUSYS Range Extender for optimal reception and performance
- What should I do if no APN profile or wrong APN profile is detected by MERCUSYS 5G/4G Wi-Fi Router?
- How to add a router to an EasyMesh network as a satellite device
- How to add an extender to an EasyMesh network as a satellite device
- How can I reset or reboot my Halo Whole-Home Wi-Fi System?
- How to make Xbox online games run smoothly by UPnP
- How to use firmware recovery when the Halo becomes brick
- How to connect my MERCUSYS camera to Google Home
- How to use Amazon Frustration-Free Setup with MERCUSYS camera
- How can I view the video recordings of camera from the SD card on a computer?
- How to get the log of MERCUSYS Camera
- What should I do if the WAN port light is off or there is an error message “WAN Port Unplugged” on the MERCUSYS router webpage?
- What should I do if I cannot access the Internet through MERCUSYS router?
- Main Halo solid red light
- What if I cannot connect to Halo default Wi-Fi when setting up main Halo?
- What if I get error “we couldn't find your Halo” when setting up main Halo?
- What if I get error "Unable to connect to the Internet" when setting up main Halo?
- How to configure UPnP on my MERCUSYS camera for better video streaming
- What should I do if my battery-powered camera can't detect the motion?
